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Contact Us

Customer Notice: Please be aware that due to a warehouse relocation, we are currently experiencing a delay of 3 to 5 working days when despatching orders. Please bear with us and we apologise for any inconvenience caused.

Before contacting us, please take a look at our most frequently asked questions below where you may find an answer to your question without having to contact us.

Most Frequently Asked Questions



If the above didn't help, please get in touch.

By Telephone

For orders placed on this site please call +44 (0)1782 282652, Monday-Friday, 9am-5pm GMT.

For our switchboard please call +44 (0)1782 204141, Monday-Friday, 9am-5pm GMT.

For brand and press enquiries please call Victoria Murray - PR English & Crystal Living on +44 (0) 7968 520824, or email ext-victoria.murray@fiskars.com.

For corporate press enquiries please call Fiskars Corporate Communications on +358 204 395 031 or email using communications@fiskars.com.

By Email

Please email us using: customerservice.uk@royaldoulton.com

All email enquiries are answered in the order they are received. If your matter requires immediate attention, we suggest you call one of our Customer Service advisors at the number listed above.

By Mail

eCommerce Customer Service Dept.
WWRD United Kingdom Ltd, Wedgwood Drive, Barlaston, Stoke-on-Trent, Staffordshire, ST12 9ER, England.


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